CareConnect Family Experience

Stay close to care without losing context.

View shared updates, appointments, medications, activities, consent requests, and secure messages from the care team in one family-safe portal.

Linked access

Switch between loved ones in one account when your provider grants shared access.

Family-safe

Only updates marked safe for family visibility are shown in this portal.

Live updates

See appointments, shared care updates, and messages as the care team records them.

What you can do here

Secure family-safe updates shared by your care provider
Medication, appointments, activities, and care notes in one place
Private conversations and consent requests linked to the correct loved one

Welcome back

Sign in to Family Portal

Use the family account provided by your care organisation. Contact them if you need access or if the linked loved one is missing.

Forgot your password? Contact your care provider or the family portal administrator for a reset.

Need an account? Access is granted by the provider through the linked next-of-kin record.